Report: Shoplifting and Dishonest Employee Avg. Case Values Increased in 2020, says Jack L. Hayes International’s 33rd Retail Theft Survey | Florida Newswire

WESLEY CHAPEL, Fla. /Florida Newswire/ — Jack L. Hayes International, Inc. launched instantly the outcomes of their 33rd Annual Retail Theft Survey which opinions on over 184,000 shoplifters and dishonest employee apprehensions in 2020 by merely 22 large retailers, who recovered over $81 million from these thieves.

Jack L Hayes International
“While non everlasting retailer closures because of Covid-19 Pandemic resulted in fewer thieves being caught stealing in 2020, the frequent shoplifting case value elevated 13.0% and the frequent dishonest employee case value elevated 3.8% over 2019,” said Mark R. Doyle, President of Jack L. Hayes International, Inc.

Mr. Doyle added, “As anticipated, the Covid-19 Pandemic clearly affected apprehensions and restoration {{dollars}} in 2020, with shoplifting apprehensions and restoration {{dollars}} down 43.8% and 36.5% respectively; and dishonest employee apprehensions and restoration {{dollars}} down 20.3% and 17.2% respectively. However, these participant retailers designated as ‘essential,’ observed whole apprehensions rise 7.9% and dollar recoveries improve 9.1% all through 2020.”


* Participants: 22 large retail companies with 18,594 retailers and over $500 billion in retail product sales in 2020.

* Apprehensions: Participants apprehended 184,621 shoplifters and dishonest workers in 2020, down 41.3% from 2019. Note: “Essential” retailers’ apprehensions elevated 7.9%.

* Recovery Dollars: Participants recovered over $81 million from apprehended shoplifters and dishonest workers in 2020, down 30.0% from 2019. Note: “Essential” retailers’ restoration {{dollars}} elevated 9.1%.

* Shoplifters: 158,158 shoplifters had been apprehended in 2020, down 43.8%; and over $49 million was recovered from these shoplifters, down 36.5%. Note: “Essential” retailers’ shoplifting stats had been up 8.6% (apprehensions) and 15.3% (restoration {{dollars}}).

* Dishonest Employees: 26,463 workers had been apprehended in 2020, down 20.3%; and $32 million was recovered from these workers in 2020, down 17.2%. Note: “Essential” retailers’ dishonest employee stats had been up 2.7% (apprehensions) and 0.1% (restoration {{dollars}}).

* Case Averages:
– Total Thefts: $440.48, up 19.2% in 2020
– Shoplifters: $310.11, up 13.0% in 2020
– Employees: $1,219.61, up 3.8% in 2020

Full survey outcomes and some concepts behind the numbers could be discovered at:


Jack L. Hayes International, Inc. is a primary loss prevention and inventory shrinkage administration consulting company, and for over 40 years has provided a big spectrum of Asset Protection, Inventory Shrinkage Control, Loss Prevention, Safety, and Security related corporations to every facet of enterprise along with retail, manufacturing and industrial organizations.

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